|
|
|
|
|
ACE Privacy Information
Protecting your privacy is very important to ACE European Group Limited
("ACE"). We value our relationship with you, whether
you are an ACE customer, a visitor to this web site (the "Web
Site") or a participant in a promotion. We will only use information
you provide, which will be collected lawfully and in accordance
with the Data Protection Act.
Please read this policy statement, which explains what we do with
the information we collect. This statement explains our current
privacy practices. If we make any significant change we will announce
it here.
ability to browse anonymously
You can visit the Web Site without revealing any information about
yourself, including your e-mail address. We may use IP addresses
and referring URLs to analyse trends, administer the site, track
user’s movements, and gather broad demographic information for aggregated
use. IP addresses are not linked to personally identifiable information.
personal information
We do not rent, lend or sell personal information to anyone. Personal
information will be held securely in accordance with our internal
security policy and the law.
Information you provide is used to help us meet your needs, including:
- supplying you with products and services you have requested,
initially or at renewal
- supplying you with information about additional products and
services
- improving our products and services, and the operations of the
Web Site
To fulfil these objectives we will share information with Allied
Irish Banks, p.l.c., (to view their data protection policy click
here) an agent or affiliate and combine information you give us
on the Web Site or through other channels.
Employees may not use or disclose customer information except in
connection with our mutual business. All employees agree to safeguard
such information in their terms and conditions of employment. This
agreement continues after an employee has left the company.
If we share information with a service provider or agent or affiliate
we protect the information with a strict confidentiality agreement.
Companies that supply support services or act as our agent or affiliate
must conform to our privacy standards and only use personal information
in the provision of those services or conduct of the agency(e.g.
an assistance company handling medical emergencies under a travel
policy).
We reserve the right to disclose information to:
- conform to legal requirements or comply with legal process
- collect or report debts owed to us, or protect our rights or
property
- prevent fraudulent claims.
type of information we collect
The type of information we collect about you and other people to
be insured includes:
- name
- date of birth
- address
- email address
- phone number
- other details necessary to underwrite or fulfil an insurance
policy
- credit/debit card details
aggregated information/surveys
We may provide aggregated information about customers, sales, traffic
patterns and services to third parties, but these statistics will
not include any personal information that identifies individuals.
Periodically we may conduct on-line surveys to understand customers’
needs and experiences better. You will be given the option of not
participating in these surveys.
sensitive information
Occasionally it may be necessary to collect sensitive personal information
before providing insurance cover. Such information may relate to:
· physical or mental health
· criminal offences or pending prosecutions.
Where such information relates to someone other than you, you must
obtain their explicit consent before disclosing it.
collection of data by advertisers or linked sites
The web sites of other organisations advertising on, or linked to,
ACE’s web site are outside our control. ACE is not responsible for
the privacy policies and practices of other sites and recommends
you check their privacy policies and practices carefully.
transfer of data to other jurisdictions/territories including
outside EU
If we intend to transfer your information outside the EEA (European
Economic Area) we will obtain your consent first.
use of ‘cookies’
We may use technology to track the visitor patterns on our site,
sometimes this may include a "cookie".
‘Cookies’ are small pieces of data stored on your computer hard
drive by your internet browser. If you are browsing, a ‘cookie’
helps to measure the number of visits, average time spent, page
views and other web site statistics. A ‘cookie’ by itself will not
reveal your email address or identity and cannot be used to obtain
data from your hard drive.
We may use “cookie” information to try to improve the manner or
way in which our site reflects your personal needs.
You can set your browser to notify you when you receive a ‘cookie’
or to prevent ‘cookies’ from being sent. However, the service we
can provide may be reduced if you do not accept ‘cookies’.
Companies which advertise on, or are linked to, ACE’s web site
may use ‘cookies’, but ACE neither controls nor has access to such
cookies.
keeping our records accurate
We will make every reasonable effort to ensure the information we
hold about you is accurate and up-to-date. You can find out what
information we hold about you by contacting us. We will tell you
what information we hold. If you find any errors, please notify
us and we will correct them promptly. If you wish to change or modify
information provided previously, please use the contact details
on our "contact us" page.
email communications and opting-out
Email communication is important between ACE and its customers/prospective
customers. If, you give us permission when purchasing a product
from us, we may use your email address to send you information about
other services and products that we believe will interest you. If
you subsequently want to opt-out from receiving future emails about
services and products please use the contact details provided on
our “contact us” page. We do not send random marketing emails to personal email addresses (spam).
security information
Please read our security policy, which outlines the technology and
policies we use to safeguard your privacy.
responsibility for privacy
If you have any questions or concerns regarding this statement,
please contact us in the first instance using the
contact us details provided.
|
|
|
| |
