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If you are not satisfied We are dedicated to providing a high quality service and want to maintain this at all times. If you are not satisfied with our service, please contact us immediately, quoting your policy details, so we can deal with your complaint as soon as possible.The Customer Service Manager 5 George’s Dock I.F.S.C. Dublin 1 Fax: 01 440 1701 e-mail: aib.travelinsurance@ace-ina.com Or, if you have arranged your policy via an intermediary, you should contact them first. Should you remain dissatisfied you can ask the Insurance Ombudsman of Ireland to review your case. The Insurance Ombudsman of Ireland 32 Upper Merrion Street Dublin 2 Phone: 01 662 0899 Fax: 01 662 0890 www.ombudsman-insurance.ie |
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